Thursday, May 21, 2020

Passengers with symptoms can change date of travel sans penalty: MoCA guideline to airlines

Mumbai: Passengers with high temperatures will not be allowed to enter the airport terminal, but they will be allowed to change their date of travel and the airline cannot levy a penalty for date change, according to the guidelines for airlines issued by the ministry of civil aviation on Thursday.

Another rule on board the domestic flights which will recommence on May 25 is that passengers will not be allowed to consume any eatables during the flight, except for health reasons. Airlines won’t serve meals, but passengers won’t be allowed to get their own eatables and consume it onboard as well.

"Boarding will commence an hour before departure and the gate will be closed twenty minutes prior to departure. Airlines will supply protection kit to each passenger consisting of a mask, face shield and sanitiser near the boarding gate," said the guidelines.

"They should wear mask and sanitise their hands before proceeding to the boarding gate for scanning of boarding pass," said the guidelines. Staggered sequential boarding in batches of ten will be done and if possible self-scanning of paper/e-boarding pass will be done.

"The airlines shall inform the passenger that only one check-in baggage is allowed apart from the hand baggage. The hand baggage shall be governed by the normal norms of the airlines. The check-in baggage should not exceed 20 kg, beyond which the airlines can charge," it said.

Aircraft lavatories to be sanitised after every one hour of flight. "The body temperature of each passenger to be taken. Symptomatic passengers should not be allowed to enter the airport. Passengers denied travel due high temperature to be permitted to change their date of travel without penalty. Airlines to keep all such records," it added. For passengers with special needs like wheel chair, unaccompanied minor etc, the handling staff should be in full protection gear with pre-sanitized wheelchairs.
21/05/20 Manju V/Times of India
To Read the News in full at Source, Click the Headline


Post a Comment