Saturday, June 20, 2020

No check-in bags on arrival for many Air India passengers to US, Canada

Air India passengers on board Vande Bharat Mission (VBM) flights from India to cities in Vancouver, Toronto and Newark that were operated in the past few days are a peeved lot as many didn’t receive their check-in bags on arrival. The airline said it wasn’t able to upload a large number of check-in bags in order to keep the aircraft weight within safe limits.

Air India on Saturday tweeted that the ``bags were left behind due to payload and other operational reasons.’' A total of 243 pieces of baggage were offloaded from June 18 AI 143 (Delhi-Vancouver). The bags are being sent on AI-173 Delhi-San Francisco June 20 flight, and on June 20 and 21 Delhi-London flight AI-111, said Air India in a tweet posed on Saturday.

Total four containers of baggage offloaded from June 18 AI 187 (Delhi-Toronto), said the airline and added that the bags will be sent on its Toronto flight operated on June 20. "217 pieces of baggage offloaded from June 19, AI 191 (Mumbai -Newark) and these bags will be sent on June 20 AI-101 Delhi-New York flight," it said.

The national carrier faced flak on Twitter for its problems with check-in bags. "First hassle:trying to book ticket on VBM, second: Delhi airport staff will allow to board or not? And after all that: luggage missing. You don’t know what we going through…” said a tweet posted by @Letustravel2.
20/06/20 Manju V/Times of India
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