Friday, August 21, 2020

DGCA to offer all services online by year-end

New Delhi: The Directorate General of Civil Aviation (DGCA) will soon bring all the services it provides on a digital platform. It has engaged Tata Consultancy Services (TCS) and Price Waterhouse Coopers for the project that is being implemented in four phases and is expected to be completed by the year-end.
“The project aims at digital transformation of DGCA, wherein all the services provided by DGCA shall be offered digitally through eGCA portal to its stakeholders that include pilots, aircraft engineers, operators and flying training and maintenance organisations… (Presently some) business processes and services provided by DGCA to aviation stakeholders are manually undertaken. The new e-governance platform would enable digital interactions between DGCA and various stakeholders for all the services and would provide efficient, effective and transparent services, which would bring about significant enhancement in the delivery of various services provided by us,” said a senior DGCA official.

A new DGCA website was launched last December on which services regarding pilot licensing, medical examinations and flying training organisations (FTO) have been launched digitally. “The existing booklet licenses would be replaced by smart card licenses with QR code having all the necessary details embedded into it. Medical records would also travel seamlessly from examiners to DGCA online and facilitate faster medical assessments. Similarly, FTOs can also apply for various services online and get approvals/renewals,” the official said.
20/08/20 Saurabh Sinha/Times of India

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