Friday, August 14, 2020

Union Minister Hardeep Singh Puri slams India Today for its ‘sting operation’ on Air India, says action already taken against touts selling tickets at high prices

Union Civil Aviation Minister Hardeep Singh Puri on Friday slammed India Today network for its so-called ‘sting operation’ to allege that no action has been taken by the government against agents and travel operators, who were caught selling Vande Bharat tickets of Air India to stranded passengers at a high premium.

Taking to Twitter on Friday, Union Minister Hardeep Singh Puri, without naming India Today, said that the media group should have done homework before publishing such sting operation.

The India Today group had carried out a ‘sting operation’, which showed agents “soliciting customers” by offering tickets under Vande Bharat Mission at a higher price than Air India’s published prices. The India Today investigation had claimed black-marketeers who have been hijacking the country’s massive repatriation mission amidst virus restrictions.
Responding to the allegation, Minister Puri said how Air India has been extremely vigilant and has time and again repeatedly warned citizens against such touts who were soliciting customers. The Minister also stated that Air India has repeatedly advised customers to buy tickets only at published prices. The airline has continuously publicised its efforts, said Minister Puri.
The Minister was referring to Air India’s recent circular on the issue of touts and agents luring customers to pay higher fares for tickets under Vande Bharat Mission. In its circular, Air India had categorically mentioned that it has come under its notice that some touts have been extracting higher prices from customers than listed fares for certain VBM flights.
14/08/20 OpIndia
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