Tuesday, August 25, 2020

Vistara passengers can now upgrade seats through a bidding system — Here’s how you can do it

Tata-Sia airlines Vistara on Tuesday said it has collaborated with a Canada-based firm Plusgrade to launch a new scheme that allows passengers to put in bids to upgrade their seats to upper classes through “Vistara Upgrades”.
The upgrade will allow Vistara passengers to choose whether to upgrade from Economy to Premium Economy or Business Class through an online portal.
The new scheme is a way “to offset revenue losses experienced in 2020” and “leverage the higher capacity in superior cabins”, the airline said in a release.
“Vistara’s new upgrade program is expected to play a major role in building passenger confidence and loyalty in the long term. With support from Plusgrade, more passengers will have access to the personal space, comfort, privacy and high-end service that come with a Premium experience,” shares Vinod Kannan, Chief Commercial Officer at Vistara.
“These are all things that our travellers are looking for as they consider returning to the sky.”
25/08/20 Navdeep Yadav/Business Insider
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