Saturday, September 05, 2020

Airports, airline operators asked to install call recording facility to curb hoax calls

Lucknow: The Bureau of Civil Aviation Security has directed installation of call recording facility on telephones operated by airports and airlines across the country, according to a classified order issued on September 2.

The step will help authorities in case of a bomb threat call to accurately identify its authenticity through an analysis of dialect, tone and the profile of the caller.

The order, a copy of which is in possession of TOI, was issued after a review meeting on safety and security of airports across India with focus on hoax calls.

The order was issued by joint director (operations & policy) of Bureau of Civil Aviation Security, Mukund Mohan.

Under the bomb threat contingency plan (BTCP), it is required that all airlines and airport operators install a call recording and caller ID system to help authorities identify the callers.

The bomb threat review committee of BTCP, comprising airport director, CISF head, airline representative, state police and others, will review installation and working of call recording on telephones at airlines and airports.
04/09/20 Arvind Chauhan/Times of India
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