Wednesday, September 02, 2020

IndiGo resumes onboard snacks; must be pre-booked as inflight sales not allowed yet

New Delhi: IndiGo, India’s largest airline by domestic market share, has resumed onboard snacks after the government allowed the same last week. The low cost carrier (LCC) says passengers will need to pre-book snacks as onboard sale is currently not permitted.
In a mailer to passengers Wednesday, IndiGo said it is ready to serve on domestic and select international flights. “In order to minimise contact, snacks are open for pre-bookings only and purchase of the same is not available onboard. This way, your snack reaches you quicker while our crew serves with minimal contact.”
Last Thursday, the aviation ministry had relaxed onboard meal and inflight service norms for domestic and international flights. Airlines operating domestic flights were allowed to provide pre-packed snacks, meals and hot beverages.
Passengers on international flights were allowed to be served hot meals and limited beverages — including alcoholic — instead of the packed food and cold non-alcoholic beverage and water bottles that were kept on seats to minimise crew-flyer interaction till now during the pandemic.
Air India has decided to serve beer as the only alcoholic beverage on its international flights from September 7. The airline will resume hot meal service on international; and pre-packed snacks/meals along with non-alcoholic beverages on domestic flights by the same date. The airline said it required that time to make disposable cutlery available across the network.
02/09/20 Saurabh Sinha/Times of India
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