It was passenger's decision to deboard Chennai-Delhi flight, claims Vistara

New Delhi: A day after a woman, along with her infant daughter, deboarded a Delhi-bound Vistara flight at Chennai airport minutes before take off, with Tamilnadu CM on board, the airline has claimed that they were offloaded on the request from the passenger herself.

'Vistara would like to confirm that a lady passenger travelling with her husband and daughter (infant) on our flight UK 838 from Chennai to Delhi on 18 January 2021 had requested to de-board the aircraft with her daughter, soon after boarding was completed,' said a Vistara spokesperson in a statement issued on Tuesday. 

 The flight, with 93 passengers, including Chief Minister Edappadi K Palaniswami, was ready for take off at around 1200 noon on Monday when the child started crying in her mother's lap. Though the mother made efforts, the infant did not clam down and continuously cried causing disturbance to other passengers. Later, the infant and her mother Lakshmi Devi (30) were de-boarded from the flight on the request of the crew members after which it took off for Delhi after a delay of about 15 minutes. Her husband Rahul continued with his journey, 

 "The request was made since the mother was concerned about her daughter’s health as she was continuously crying. Our crew and ground staff extended full support to the passengers, while ensuring all relevant protocols were followed. Safety and comfort of all our customers is our utmost priority which was highly appreciated in this case by the passenger and her family,” the spokesperson added. 

 19/01/21 UNI

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Categories: Vistara Jan 2021