Monday, April 26, 2021

UAE’s 10-day flight ban catches flyers unawares

Pune: Shantanu Kalra, who had come on a holiday to his home in Baner from Dubai on April 15, had to cut his trip short and head back on Friday itself after the UAE decided to ban all flights from India for 10 days, starting April 24.

“I was to stay till May 10 and had booked my return ticket from Mumbai. When I got a call from a colleaguein Dubai about the regulation, I had no choice but to cancel my ticket and book a fresh one. I had to pay Rs16,000 for the fresh ticket and seats were filling up fast,” Kalra, who works at a bank in Dubai, told TOI.

Amrut Bhosle, who had an Air India flight booked from Mumbai to Dubai on April 30, said,“I was preparing myself to travel back but got a message from the airline on Saturday. Getting through the customer service of the airline is tough and I haven’t been able to connect. On social media, Air India has posted a message stating that passengers booked with them during the suspension period would be able to reschedule their tickets once the restrictions are lifted.”

Swati, who has a flight from Mumbai to Dubai on April 29, was able to contact Air India’s customer service, where she was allegedly told that the flight for April 29 was operational. But Air India tweeted categorically stating that all flights to the UAE were suspended for 10 days with effect from April 24.

26/04/21 Joy Sengupta/Times of India


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