Ensuring Covid-19 pandemic protocols at the airport, GMR Hyderabad International Airport Ltd (GHIAL) has implemented Queue Management Systems combining IoT security cameras and AI video analytics that help improve passenger experience by reducing waiting time at passenger touchpoints.
GHIAL has collaborated with technology partner AllGoVision Technologies, in this implementation.
This smart queue management solution uses advanced camera-based Video Analytics which helps the Airport staff to constantly monitor various key parameters such as peak passenger waiting time and take corrective actions as needed which are very essential for the safety of both passengers and airport staff in this pandemic.
“The advanced video analytics platform analyses the video feed from various cameras and uses Deep Learning based Artificial Intelligence (AI) models to accurately estimate passenger statistics over time. In addition to Queue Management analytics, the airport is also using the technology for enhanced security such as camera tampering, loitering, parking violation, object classification, wrong-way detection, and left object detection," explained Pradeep Panicker, CEO-GHIAL.
The airport has converted all the elevators from traditional push-button controls to a safer touch-less alternative, heightening passenger safety. Trolleys and baggage trays are disinfected after each use. Similarly, each security screening hand baggage tray moves through a disinfection tunnel before arriving at the collection point for use by passengers, ensuring sanitised, untouched trays are available for passenger use.
16/06/21 Ashish Pandey/India Today
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