Thursday, November 18, 2021

Passengers raise ruckus at Patna airport over 7-hour delay in SpiceJet flight

Patna: SpiceJet passengers created a ruckus at the Jayaprakash Narayan International Airport on Wednesday after their flight to Mumbai was delayed by seven hours. They alleged that the timing was changed without informing them beforehand.

Bhupesh C H Negi, the director of the city airport, told mediapersons that SpiceJet’s Patna-Mumbai flight (SG-392) was rescheduled due to some technical problems. “All the passengers are being taken care of by the airline,” he added.

According to sources, SG-392 was supposed to leave Patna at 11.30am and reach Mumbai at 2.15pm on Wednesday. It eventually took off at 9.50pm without any passenger.

Asked about the “technical problem”, an official of the Central Industrial Security Force deployed at the city airport replied, “SpiceJet’s Ahmedabad-Patna flight (SG-391) landed at the airport on its scheduled time at 11am, but the airline detected some technical fault in the aircraft after which it did not fly to Mumbai.”

On the other hand, Ritik Kumar, a passenger travelling by the Ahmedabad-Patna flight (SG-391), alleged that the oxygen level in the cabin air fell suddenly due to which many flyers fell unconscious. He tweeted, “Please take some action regarding today’s incident happened in Ahmedabad to Patna SpiceJet flight (SG-391). During flight oxygen level gone down for 15-20 minutes and oxygen bag was also empty of majority passengers. Due to which many passengers got unconscious (sic).”

TOI, however, could not get in touch with any passenger of the Ahmedabad-Patna flight to verify the incident.

Meanwhile, the passengers waiting for their flight at the Patna airport condemned the alleged apathetic attitude of SpiceJet towards them.

Nandan Shandaliya, one of the passengers, tweeted, “Pathetic service at Patna airport as flight SG-392 was rescheduled at boarding time and no intimation was given beforehand. The airlines has no commitment towards its passengers. Not a single responsible person is available (sic).”

Another flyer, Kshitiz Anand, rued, “This happens regularly at the Patna airport. Kids are crying and critical patients are desperate to reach Mumbai, but the airline does not care.”

18/11/21 Faryal Rumi/Times of India

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