Sunday, December 12, 2021

Mumbai-bound passengers from Goa stranded for 10 hours due to aircraft glitch

Mumbai: In a harrowing experience for SpiceJet passengers bound for Mumbai, two of its aircraft suffered technical snags within a span of 10 hours at Goa International Airport.

The incident left more than 100 passengers stranded and led to cascading delays for the private airline. SpiceJet finally accommodated the passengers on another scheduled flight later in the afternoon, but not before irate passengers protested at the departure terminal.

The incident began in the early hours of Saturday when flight SG476 was set to depart for Mumbai at 5.25am. After the passengers had boarded the aircraft and the flight was cleared for take-off, the pilots detected a snag and the aircraft, a Boeing 737-85R, was brought back to the apron. The passengers were asked to disembark and wait in the departure lounge till a replacement aircraft could fly in.

“SpiceJet arranged an alternative aircraft in the afternoon to take the passengers but that flight unfortunately also had a technical issue. Those passengers could not be sent in the second flight also,” Goa airport director Gagan Malik said.

Several flights operated by SpiceJet witnessed delays at Chennai, Mumbai, Kolkata and Bagdogra. “In the air transport sector flights are rescheduled, cancelled, delayed and diverted to other fields due to operational reasons and regulatory directions....,” SpiceJet said in a statement. SpiceJet accommodated the passengers on a flight to Mumbai at 3.30pm but by then passengers had started creating a ruckus, demanding answers from the airline. Similar scenes were witnessed at Mumbai, Chennai and Kolkata.

12/12/21 India Today

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