Friday, December 17, 2021

SIA may help train Air India employees

Tata Sons may enlist the support of its Vistara partner Singapore Airlines (SIA) to train staff at Air India to help improve service standards of the national carrier, two people aware of the development told ET. Singapore Airlines may also help bring in best practices in passenger management and customer relations, one of the persons said. This may be done on a contractual basis, aside of their partnership at Vistara, he said.

SIA's participation in helping Air India is significant given that the Singapore company did not want to partner Tata Sons in its successful bid for Air India.

Meanwhile, a third person aware of the developments, said Tata Sons vice president Nipun Aggarwal is likely to be made the new finance chief of Air India once the Tatas' ₹18,000-crore offer gets Cabinet approval. A senior vice president at Tata Sons, Aggarwal was the second-in-command during the due diligence process at Air India. He is a director at Talace, the company formed in August 2020 to bid for Air India. Tata Sons and Singapore Airlines did not respond to email queries from ET as of press time Thursday.

17/12/21 Anirban Chowdhury/Economic Times

To Read the News in full at Source, Click the Headline


Post a Comment