A former Indian army officer has slammed IndiGo airlines and alleged that he was "bumped off" his paid seat in order to make room for "a former bureaucrat and party".
Major General (retired) Birender Dhanoa took to Twitter today, 15 February, to narrate the incident and hit out at the airline company. He also asserted that he would take action against the company. The airlines later issued an apology over the incident.
According to the retired Major General, the incident occurred in the flight 6E2091, which connects Goa and New Delhi. The veteran claimed that IndiGo was "playing fast and loose with seat allocation under VIP pressure. They bumped me off my paid seat because some former bureaucrat and "party" couldn't be anywhere except row 1".
The retired Army officer added that after he was reassigned another seat, he met another person who claimed that even he had been shifted from the first row to make space for some "aged people".
The veteran also stated that after the incident; he lost any regard he may have for the company.
The incident narrated by the retired Major General prompted a flurry of outrage against the airlines, with many social media users slamming the company for complying with VIP culture.
Some users claimed that they had faced similar incidents in the past.
Many people tagged Prime Minister Narendra Modi and Union Civil Aviation Minister Jyotiraditya Scindia and asked them to end VIP culture in the country.
In an update on the incident, the veteran replied to query on Twitter and stated that he had been offered a refund for the seat.
IndiGo had earlier apologised for the inconvenience and stated that their representative would be in touch.
15/02/22 First Post
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