Thursday, May 26, 2022

This Is Why 300 Passengers From USA To Delhi Had To Wait For 24 Hours At SVPI Airport

Imagine, you are on a very long flight that gets diverted to a different destination than it was bound for, stranding you an entire day, at an airport with no support from the airline or ground staff! Sounds like a horror show, right?

A New Delhi-bound United Airlines (UA) flight from Newark in USA was diverted to Sardar Vallabhbhai Patel International (SVPI) airport in Ahmedabad and passengers had to live this horrific experience, all due to bad weather.

Early on Tuesday, heavy rain and hostile winds in Delhi brought around 300 unscheduled fliers streaming into the Ahmedabad airport. And, they were stranded for around 24 hours.

According to airport officials, UA82 Flight operated by United Airlines left from Newark Liberty International Airport in the US around 10 pm Sunday night and was scheduled to reach Indira Gandhi International (IGI) airport by 11 pm on Monday night.

However, around 1 am, the flight was rediverted to SVPI Airport due to bad weather conditions and around 300 passengers were deplaned around 4 am.

The airport officials informed that UA has tied up with Air India to facilitate the services for passengers at airports in India. 

Additionally, sources said that some passengers who arrived from Newark reported that their baggage was missing. Some of them took to social media platforms to express their grievances.

A distressed passenger aboard flight UA82, Bhavesh Kookani, posted: “UA82 flight diverted to Ahmedabad last night, and passengers deplaned at 4am. It’s been 4 hours and bags have still not arrived.” The post added: “AI ground staff responsible for managing on United’s behalf are nowhere to be seen… Many passengers have missed their rebooted connections and are now left fending for themselves without a semblance of support or response from both United and Air India ground staff."

26/05/22 Gursharan Bhalla/India Times

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