Vistara, a joint venture between Tata Sons and Singapore Airlines, which faced a lot of negative customer sentiments recently, is making attempts at rectifying those issues. Vinod Kannan, CEO, Vistara, says, “Of course, many of those comments and much of the feedback probably is valid because there were things that we could have done better and there were things that we were forced to do because of other reasons.”
While admitting that some employees have left to join other airlines, Kannan adds “but I am happy to say that there is no mass exodus.”
With a delay in delivery of its widebody Boeing 787, Kannan says Vistara is in talks for leasing capacity and adds that in the next month the airline “should be able to get a landing on where we are,” including how many widebody aircraft will be inducted in the fleet.
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