Saturday, July 16, 2022

SpiceJet flight from Dubai to Pune leaves behind luggage of more than 50 flyers

Pune:  A number of flyers, who landed in the city from Dubai on the SpiceJet SG52 flight on Thursday, were in the soup after they found out that their luggage did not arrive with them.

A flyer, who is visiting her brother in Ravet, was awaiting some communication from the airline on her luggage but was disappointed when no one conveyed them anything on the whereabouts of the luggage till Friday evening.

Manoj Nair, the flyer’s brother, said, “The flight landed in Pune at 6am on Thursday. The airline had assured us they would send us the luggage on Friday. It is already 5.30pm now and my sister’s bag is yet to arrive”.

“She will be returning to Dubai on Saturday evening. Without her luggage, she is adjusting with the clothes of my wife. The airline did not carry the luggage of more than 50 flyers. We have been calling them continuously but they aren’t picking up. If I call from an unknown number, they are picking up and saying they are working on it,” Nair added.

There are some flyers who are in Pune on business trips and without proper clothes, they were forced to buy new ones. “Such incidents are frustrating. The Thursday flight also landed on Friday early morning but I am yet to get any calls from the airline. I have a flight to Delhi on Saturday early morning and the stress on whether I will be able to get my baggage by then is too much to handle,” said another flyer.

A SpiceJet spokesperson on Friday evening said, “Most of the bags have been delivered by the Friday morning flight. The remaining bags of seven passengers will arrive in the Saturday early morning flight. According to global industry practices, baggages are being delivered within 48 hours.”

16/07/22 Joy Sengupta/Times of India

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