Passengers of the newly-launched Akasa Air had to face hardship on Tuesday as their flight from Ahmedabad to Bengaluru was cancelled on technical grounds at the last moment. This caused chaos at the airline's check-in counters with passengers demanding alternative flights to their destination, a passenger said.
Akasa Air QP 1332 was scheduled to depart at 9.55 pm, but the airline informed the passengers that it was rescheduled at 10.55 pm, the passenger told PTI over phone.
At 10.30 pm, they said that they have cancelled the flight due to some "technical" reasons, he said.
"The airline said that we can fly on Wednesday at the same time. But it did not offer passengers food or hotel accommodation. It told us to take a refund or wait till tomorrow at the airport," the passenger alleged.
An airline spokesperson confirmed that the fight was cancelled on the technical ground.
"The flight has been cancelled due to technical reasons. The aircraft is grounded and being inspected. The passengers have been given the option either to avail the full refund or make arrangements in a hotel on their own and the airline will disburse that amount," said a spokesperson.
19/10/22 PTI/Economic Times
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