Monday, January 09, 2023

Aviation Ministry Instructs Airlines To Promptly Report Unruly In-flight Behaviour

The Union Ministry of Civil Aviation has issued strict instructions to all airlines to immediately report any unruly behaviour by any passenger, sources close to the ministry said. This comes shortly after another incident of inappropriate behaviour aboard an Air India flight surfaced amid the 'pee gate' investigation.

Earlier on Monday, the Directorate General of Civil Aviation (DGCA) called on Air India seeking an explanation for not reporting two incidents when passengers misbehaved aboard flights on December 5 and December 6, 2022. 

The first incident involves a passenger smoking in the lavatory despite being instructed not to by the cabin crew, whereas in another incident, a man urinated on a vacant seat and blanket of a fellow female passenger when she was in the lavatory.

"Air India didn’t report the incident until DGCA sought the incident report from them on 05.01.2023. After perusal of the reply submitted by M/s Air India through email dated 06.01.2023, prima facie it emerges that provisions related to the handling of unruly passengers as per DGCA CAR Section -3, Series-M, Part-VI have not been complied with. It has been noted that the response of the airline has been lackadaisical and delayed", DGCA's official statement read. 

09/11/23 Harsh Vardhan/Republicworld

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