Thursday, January 12, 2023

IndiGo website, app, call centre will be down for 6 hours on Jan 14

There's an important message for IndiGo passengers who have an upcoming trip this week. In a statement on Thursday, the low-cost Indian airline announced that its customer support systems will be non-functional for 6 hours on Saturday.

IndiGo alerted its passengers about scheduled maintenance on Saturday from 12:30 midnight till 6:30 a.m. This means passengers who are scheduled to travel over the weekend must plan their airlines-related concerns accordingly. Moreover, this will affect web check-in, which is done prior to a scheduled flight. 

"Our systems will be undergoing an upgrade on 14th January 2023 which will impact our website, app and call centre from 00:30 hrs to 6:30 hrs (India time)," IndiGo said in a statement.

12/01/23 Sami Khan/IBT

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