Noida International Airport (NIA) on Tuesday said it has signed an agreement with technology firm Amadeus for providing passenger processing system (PPS) including common use check-in, boarding, baggage reconciliation, and DigiYatra-enabled biometric capabilities at the upcoming airport.
Under the agreement, Amadeus will design, supply, commission, operate, and maintain the cloud-hosted end-to-end PPS for the airport. It will also provide a host of smart and modern capabilities including biometric-based DigiYatra integration at every passenger touch point to enable smooth passenger experiences, according to an official statement.
Self-service PPS touch points including check-in kiosks, automated bag drops, and eGates will be fully integrated and communicate in real-time with airline departure control systems and other stakeholders to facilitate a frictionless experience for travellers, the airport said.
"We are pleased to partner with Amadeus for the passenger processing system at Noida International Airport. Amadeus is a leading global travel technology company, and its rich experience and stable suite of digital solutions will support NIA in delivering world-class services," Noida International Airport CEO Christoph Schnellmann said.
"This is a significant step forward in our endeavour of facilitating fast, safe and convenient journeys for travellers," Schnellmann added.
Sarah Samuel, senior vice-president, Airport and Airline Operations in Asia-Pacific for Amadeus, said the two partners are working to co-create the "digital passenger experience of the future".
"We look forward to supporting an end-to-end airport journey based on innovative cloud, self-service and biometric technology that delivers a smooth and relaxed airport experience," Samuel said.
16/05/2023 PTI/Moneycontrol
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