Friday, May 12, 2023

Go First fallout: AI seeing how to quickly add domestic flights to ‘minimise airfare disruptions’

New Delhi: Air India is planning how to ramp up domestic capacity to fill in the void created by insolvent Go First cancelling all its flights since May 3. AI MD-CEO Campbell Wilson on Friday wrote to employees, saying, “(planning) how we might quickly increase domestic flights to fill the gap left by another airline’s curtailment of flights to minimise capacity, frequency and airfare disruptions to the public.”

Airfares were already at record levels as domestic air travel as touching new highs for the past few months. Now Go First, which had 7% domestic market share, cancelling flights, airfares on routes it was string on have gone ups even further head of the peak summer travel season.

Wilson also gave an update of AI’s progress made in recent weeks that include launch of the updated airline website. “A new Air India website was launched. This is the ‘Trishanku’ version which, in addition to an improved look and feel, sees us migrate off dated software onto a whole new tech stack giving us better control and the ability to innovate faster. Our teams are now hard at work adding new features and capabilities ahead of the major ‘Phoenix’ upgrade later this year,” his message says.

12/05/2023 Times of India

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