Passengers on an Air India (AI) flight from Bengaluru to Mumbai experienced immense inconvenience and distress due to a nine-hour delay at Kempegowda International Airport (KIA) on Sunday. To make matters worse, airline staff allegedly refused to provide food and even drinking water to the passengers.
Another AI flight to Mumbai was abruptly cancelled later that day after the passengers had already boarded the plane. Flights operated by other carriers on the same route were able to depart without any problems, despite AI blaming the main runway closure and bad weather in Mumbai for the lengthy delay.
According to sources at KIA, AI initially declared a one-hour delay for Flight AI 610, due to leave Bengaluru on Sunday at 7:20 p.m. But for the passengers, this one-hour delay turned into a stressful nine-hour experience.
In another distressing incident, passengers of AI 642, another flight operated by the same airline, experienced an unpleasant situation when they were asked to deplane after a two-hour delay following the boarding process. Passengers were later informed that the initial flight had been canceled, and an alternative flight was scheduled to depart at 9:30 pm. The constantly increasing delay left the Mumbai-bound passengers, like Kalpana Sharma, frustrated and waiting for updates. She stated, “We were waiting to board, but the delay kept getting longer and longer."
13/06/2023 News18.com
To Read the News in full at Source, Click the Headline
0 comments:
Post a Comment