If you have been denied boarding because your flight was overbooked and you have not been offered an alternate flight in the next one hour, you are eligible for a compensation of up 200% of booked one way basic fare + airline fuel charge subject to maximum of Rs 10,000. However, for any delay beyond 24 hours, a compensation of up to Rs 20,000 has to be paid.
The passenger will be eligible for a compensation of up 400% of booked one way basic fare + airline fuel charge subject to maximum of Rs 20,000 if airline aranges an alternative flight schedule to depart more than 24 hours of the booked scheduled departure.
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