Tuesday, July 11, 2023

Dubai-bound flight delayed by 12 hours, 165 passengers stranded at Mangalore airport

As many as 165 passengers were left stranded at the Mangalore airport as a Dubai-bound Air India Express flight was delayed by 12 hours due to a technical snag.

The Air India Express flight was supposed to take off from Mangalore international airport on Monday at 11.15 pm.

An alternative ferry flight has been arranged from Thiruvananthapuram and it is slated to take off around 11.40 am on Tuesday.

A statement from Air India Express read, “We deeply regret the inconvenience caused to our guests due to the delay of the Mangaluru-Dubai flight on July 10.”

“Due to a progressive technical snag, the flight was delayed by over 12 hours and took off at 12.10 hrs today. To facilitate the journey, an alternative aircraft was arranged, which was ferried from Thiruvananthapuram,” it read.

“Despite offering alternative options like a connecting flight on the Mangaluru-Trivandrum-Dubai route or hotel accommodation, guests opted to wait for the arrival of the ferry flight. Airline staff ensured that guests were provided refreshments at regular intervals. We sincerely appreciate the cooperation and understanding of our guests during this situation," it added.

11/07/2023 Sagay Raj/India Today

To Read the News in full at Source, Click the Headline


Post a Comment