Flyers will soon be able to avail the benefits of biometric-based mobile application facility for airport entry–DigiYatra–at seven more airports, Civil Aviation Minister Jyotiraditya Scindia told FE.
The seven airports where the facility will be available are Chennai, Mumbai, Jaipur, Lucknow, Ahmedabad, Guwahati and Cochin. The mobile application aims to provide a seamless and hassle-free experience to passengers at airports.
“We are planning to launch the facility at seven more airports and are targeting to achieve this milestone in the coming few months,” Scindia told Fe.
“This will result in reduced queue waiting times, faster processing times, simpler processes and enhance passenger experience from booking to journey end,” he added.
According to Scindia, in the past eight months, due to high adaptability, DigiYatra has “proved that it is not only a facility for easy and hassle-free air travel but also a tool that has the power to revolutionise air travel in India”.
The DigiYatra facility was initially launched at three airports–New Delhi, Bengaluru and Varanasi–in December 2022.
It was later introduced in Vijayawada, Kolkata, Hyderabad and Pune airports in April 2023.
The main objective of this facility is to enhance passenger experience by eliminating the need for manual verification of tickets and identification documents at multiple touch points.
The system has been effective during the peak travel seasons to decongest airport departure terminal areas, where it has been deployed.
18/07/2023 Rohit Vaid/Financial Express
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