Director Selvaraghavan, a renowned figure in the Kollywood film industry, recently had an extraordinary experience with Air India Airlines that left him truly inspired. The incident took place today, and he couldn’t wait to share the heartwarming story with his followers on social media.
During his recent flight with Air India Airlines from Madurai, Director Selvaraghavan realized that he had misplaced his wallet.
Understandably, this could be a distressing situation for anyone, especially when traveling. However, to his surprise and delight, the airline took swift action to assist him. Within fifteen minutes of realizing his wallet was missing, Director Selvaraghavan received a call from the airline. The staff had found his wallet and made every effort to reach out to him promptly. The airline went the extra mile by sending him a detailed email about the contents of his wallet and ensuring its safe return.
Feeling incredibly grateful and impressed by Air India’s proactive approach, Selvaraghavan took to Twitter to express his appreciation. In his tweet, he wrote, “I missed my wallet in @airindia flight from Madurai today. Within fifteen minutes, they called and informed me. They have sent a mail about the contents, and I collected the wallet.
I’m really, really impressed. A big thanks to @airindia!”
It’s heartwarming to see how a simple act of kindness and efficiency can leave a lasting impact on individuals. Director Selvaraghavan’s experience highlights the importance of excellent customer service and how it can positively influence a person’s perception of an airline.
In response to Selvaraghavan’s heartfelt tweet, Air India promptly replied, expressing their gratitude for his kind words. They acknowledged their staff’s dedication and commitment to assisting him with utmost sincerity. The airline assured him that they would convey his appreciation to the team responsible for reuniting him with his wallet.
02/08/2023 Famitha mohamed/Chennaiyin Adaiyalam
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