Thursday, August 03, 2023

McDonald's opens maiden airport drive-thru outlet in Mumbai

Mumbai: Fast food chain McDonald's on Thursday opened an outlet in the city's international airport that it claimed is the country's first airport drive-thru restaurant.

The outlet, opened by McDonald's India (West & South), is located just 100 meters from Terminal 2 of the city's international airport.

This will also be the first McDonald's outlet in the city operating 24x7, the company said in a statement.The airport outlet spans over 3,000 sqft, a McCafe, a dine-in area, and a takeaway counter.

There is also a dedicated drive-thru lane and a customer ordering display board for customers to seamlessly order and enjoy their meals on-the-go. It also has four self ordering kiosks to help customers save time.

With this addition, McDonald's now has three joints in T2.

Saurabh Kalra, the managing director of McDonald's India (W&S), said, the drive-thru outlet that combines convenience, speed, and quality, aims to make customers' journeys more enjoyable and stress-free.

He also said they are looking at expanding their presence in the Mumbai Metropolitan Region, and also into more western and southern markets.

Kalra said going forward, McDonald's 35-40 per cent of new stores will be drive-thrus across major city suburbs and national highways over the next four-five years. Of the 361 restaurants across 58 cities it operates as of June 2023, as much as 69 are drive-thrus.

03/08/2023 PTI/Times of India

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