Friday, September 15, 2023

Air India introduces integrated self-baggage drop and self-check-in facility for travellers in Delhi’s T3

Pune: In a step to elevate customer experience, Air India has introduced an integrated self-baggage drop and self-kiosk check-in service at Terminal 3 of Delhi airport for domestic and international travellers, airline officials said on Friday.

The service is currently available for all Australia-bound flights as well as all for all flights within India.

Air India guests are now able to enjoy a seamless digital process to print boarding passes and baggage tags, and drop bags on their own, obviating the need to check-in over the counters.

The kiosks also allow travellers to easily customise their trips by selecting available preferred seats, updating frequent flyer number, etc.

15/09/2023 Joy Sengupta/Times of India

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