The G20 Presidency of India has been a boon for the airports of India. With a surge in tourist and delegate influx in the last 10 months of the G20 events in India, airports across major cities of India not only underwent a major makeover but also saw increase in revenue.
Airport hospitality has gone bigger and better, making India a more appealing destination for both business and leisure travellers. As per statistics, the Delhi Airport which had the highest number of delegate arrivals, saw an incredible surge in air traffic with 73000+ domestic and 30000+ international arrivals.
As per reports, the G20 Summit led to a 63 per cent YoY rise in international flight arrivals at IGI Airport, with Delhi's travel demand index clocking to 87, a whopping 40 per cent higher than usual.
This is projected to benefit the country's economy in the long run by increasing tourism and attracting international investment. It demonstrated India's ability to host significant international events, improving the country's international visibility. It also positions India as a favoured MICE destination in the coming years, thanks to the country's fast growing infrastructure and innate ability to host world-class meetings, events, and exhibitions.
Talking about the trend, Vikas Sharma, Chief Executive Officer, Encalm Hospitality which has lounges in Delhi, Hyderabad and Goa, said the summit saw the participation of a large number of foreign delegates and dignitaries, who were greatly benefited by a variety of hospitality services, including accommodation, dining, and transportation. “The G20 summit has had a positive impact on the airport hospitality industry, strengthening India's standing on a global level. This led to an increase in demand, and the industry responded by expanding its offerings to match the global standards. Leading players invested in new technology and training, in order to provide top notch service to the delegates. Moreover, during the G20 Summit, airport hospitality and meet-and-greet services upgraded their facilities,” said Sharma.
17/09/2023 Tarannum Manjul/Businessworld
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