Tuesday, October 10, 2023

Vistara denies leave to pilot for mother's illness, outrage follows

An airline that refused to grant a pilot’s leave request is now facing the collective wrath of the internet. Screenshots of an email denying leave to the pilot, who apparently wanted to accompany his mother for her medical check-up, emerged on social media today. The screenshots sparked anger and displeasure on social media as many criticised the airline for overlooking the needs of their employees.

In the email denying leave to their pilot, the airline encouraged them to reschedule the medical appointment and suggested getting a relative to help out instead.

“We are sorry to hear about your mother’s illness, and understand the importance of being there for her during this time. However, after careful consideration, we regret to inform you that we are unable to grant your request for emergency leave. We would encourage you to explore alternative solutions such as rescheduling the medical check-up appointment or seeking support from family and friends to provide assistance during this time,” the email, addressed to one “Captain J…” read.

The name of the pilot has been blotted out in the screenshot, while the name of the airline is never mentioned. However, journalist-activist Deepika Narayan Bharadwaj identified the organisation as full-service airline Vistara.

The Economic Times aviation editor Tarun Shukla confirmed the airline in question is Vistara.

On the microblogging platform X, where the screenshot was shared widely, several people criticised Vistara.

“I think the ‘human’ element is being completing taken out of a pilot- airline equation. But pilots are expected to ‘fly safe’ and be happy in any situation! Pits!” wrote X user Manisha Singhal.

“This is what happens when you recruit non qualified HR,” another said.

10/10/2023 Moneycontrol

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