For J S Sathishkumar, chairman of a medical institution based in Salem, Tamil Nadu, a long-planned international family trip ended not at the destination they had dreamed of, but in a courtroom. What was meant to be a celebratory journey from India to Peru has now spiralled into a legal battle involving one of the world's major airlines, raising questions about passenger rights, documentation checks and the responsibilities of airline staff during international travel.
Court Orders FIR Against KLM Royal Dutch Airlines' Top Executives
According to a report by The New Indian Express, a court in Karnataka has directed the police to register an FIR against senior executives of KLM Royal Dutch Airlines (the flag carrier of the Netherlands), including its chief executive officer (CEO) and chief operating officer (COO).
The directive was issued by a civil judge and judicial magistrate in Devanahalli, under whose jurisdiction Kempegowda International Airport falls.
The order follows a complaint filed by J S Sathishkumar, after his family was denied boarding at Bengaluru airport at the last minute. The reason? Confusion around visa.
The complaint centres on an incident that occurred on June 19, 2024, when Sathishkumar and seven members of his extended family were scheduled to fly from Bengaluru to Peru on KLM. The family had booked eight non-refundable business-class tickets, reportedly costing around Rs 49 lakh, with a return journey planned for July 3, 2024.
13/04/2026 Jigyasa Kakwani/NDTV Travel
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