Around 180 passengers travelling to Jaipur faced a 7.5-hour delay at the airport after SpiceJet’s Mumbai–Jaipur flight SG-169 was repeatedly rescheduled.
Frequent timing changes, lack of proper updates, and absence of basic facilities like food and drinking water triggered anger among passengers, who later protested at the airline’s counter at Chhatrapati Shivaji Maharaj International Airport.
The flight was originally scheduled to depart at 8:30 PM, and many passengers had reached the airport as early as 6 PM, but it failed to take off on time.
The airline first announced the new flight time as 9:10 PM. After that, the time was changed again to 12:25 AM.
Due to continuously changing timings and a lack of clear information, the passengers' distress kept increasing. Finally, the flight was able to depart from Mumbai for Jaipur at 1:33 AM, landing at Jaipur Airport at 3:10 AM.
Passengers alleged that SpiceJet failed to provide accurate information about the delay and kept changing departure timings without explaining the reason. Many said they waited for hours without adequate food and drinking water.
22/04/2026 Bhaskar English
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