An Indian physician has gone viral on social media after alleging that he and his family faced humiliation and discrimination while boarding a Vietnam Airlines flight. In a post on X, Dr. Abhay Daga said the incident took place on May 11 while his family of three was boarding the business class section of the flight. According to him, a ground staff member repeatedly questioned whether they actually held business class tickets, allegedly asking, "Are you sure?" in a mocking tone.
"Dear Vietnam Airlines, This is beyond unacceptable. On 11 May 2026, my family of 3 flew business class on flight VN981 from Hanoi (HAN) to Delhi (DEL). Instead of a premium experience, your ground staff subjected us to blatant discrimination and humiliation. At the aerobridge, your staff blocked us, looked at me with utter disrespect, and stated, 'This is Business Class,' implying we didn't belong. When I replied, “Yes, I know,” he had the audacity to mock me, snapping back with “Really?” and “Are you sure?" the post on X read.
The doctor claimed the employee's behaviour was derisive and humiliating, leaving his family distressed and embarrassed in front of their young child. He alleged that instead of simply checking their boarding passes, the staff member chose to profile and insult them.
Dr. Daga further said that when he confronted the employee over the behaviour, the staffer refused to apologise and allegedly responded by saying, “We need to make sure which passenger belongs where.”
Calling the incident an example of racial profiling, the doctor said he had travelled to 36 countries and had never experienced such treatment from any airline before. "I've traveled to 36 countries; Vietnam was my 37th. I have NEVER experienced such vile treatment from any airline. My child actually had to ask why your staff was speaking to us with such disrespect. Your employee is an embarrassment to your national carrier," he added.
19/05/2026 NDTV
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