‘Indigo ki audacity’: Chaaipani founder's rant after Rs 21,000-ticket to Ahmedabad

Tickets for domestic air routes have seen a steady increase in price since tourism returned to normal after the pandemic. In recent days, the problem of rising air fares has been further exacerbated by Go First declaring bankruptcy and cancelling all flights, leaving many travellers without any option but to change their travel plans or cough up exorbitant amounts for last-minute tickets on other airlines.

Several flyers have taken to social media to complain about the skyrocketing prices of flight tickets, and one among them is Shruti Chaturvedi, founder of media platform Chaaipani.

Indignant about paying Rs 21,000 for a one-way ticket from Delhi to Ahmedabad on low-cost airline IndiGo, Chaturvedi tweeted: “WTH is happening with flight ticket costs?”

“Paid 21k for Delhi to Ahmedabad… for Indigo??! Indigo ki audacity bhi hai itne maangne ki?? (How does Indigo even have the audacity to charge this much?)” she added.

Several people agreed with Chaturvedi in the comments section and shared their own stories of paying exorbitant amounts for domestic airline tickets. One person wrote about Chennai-Bangalore sector costing Rs 43,000. 

31/05/2023 Moneycontrol

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Girl Power: How IndiGo's Cabin Crew Are Breaking Stereotypes

Today is International Flight Attendant Day, dedicated to appreciating the invaluable contributions of flight attendants in the global aviation industry. They are the unsung heroes of the skies and an inalienable part of every passenger flight.

No matter what is going on in their personal lives, these dedicated professionals always greet and treat their guests with a smile. And today is the day to appreciate all their good work in making every flight a pleasant experience.

To make our readers truly appreciate flight attendants' efforts, Simple Flying had the chance to interview some impressive female cabin crew members at IndiGo, India’s largest airline. These exceptional individuals have an inspiring story to tell, a story of how they made it despite all odds.

Join us as we delve into the captivating narratives of these inspiring women, witnessing firsthand their unwavering determination, resilience, and the transformative power of chasing one's aspirations against all odds.

International Flight Attendant Day, also known in some countries as World Cabin Crew Day, is a relatively new concept, and widespread celebrations to mark the day can be tracked as early as 2015. A Canadian union first coined the term with the aim of highlighting cabin crew contributions to the operation of safe passenger flights.

The Indian aviation industry is on a terrific growth trajectory in a post-pandemic world. Cabin crew, pilots, ground staff, and all other stakeholders are crucial in helping the industry realize its full potential.

31/05/2023 Devansh Mehta/Simple Flying

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IndiGo onboards SoftBank-backed Juspay as official payment partner

India's budget carrier IndiGo has onboarded SoftBank-backed Juspay as its official payment partner to handle payments for direct bookings on the airline's app and website.

Juspay and IndiGo partnership will further enhance customer experience by improving payment conversions, and enabling a wider variety of payment modes, the companies said in a joint press release.

"We are excited to partner with Juspay to enhance our customers' booking experience and offer them a wide range of secure and convenient payment options," said Neetan Chopra, Chief Digital & Information Officer, IndiGo.

Juspay, a payments technology provider, has partnerships with companies such as Amazon, Flipkart, Swiggy, Big Basket, Cred, Ajio, Airtel, Ixigo , Axis Bank, Yes Bank, TATA Digital, among others. Juspay said they handle more 50 million transactions every day.

"We are thrilled to be partnering with IndiGo to support their goal of providing a seamless and hassle-free booking experience for their customers," said Sheetal Lalwani, Chief Operating Officer, Juspay.

IndiGo's new payment partnership comes at a time when the airline sector has seen a robust rebound after the pandemic-led crisis. In India, a revamping of Air India after the buyout by Tata and launch of new budget carrier Akasa Air have however intensified the battle for market share.

31/05/2023 Economic Times

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IndiGo Becomes Second Indian Airline After Air India To Induct Boeing 777 Aircraft

Indigo, the domestic budget airline, which also happens to be the largest domestic air carrier in India, is expanding internationally at a rapid pace. Under its international plans, the airline entered a codeshare agreement with Turkish Airline few years back. Later, the airline started flights on India-Turkey route, connecting Delhi and Istanbul via direct flights. However, the airline initially deployed its Airbus A321 narrow body single aisle plane on the international routes. Some time back, Indigo Airline wet leased a Turkish Airline's Boeing 777 to deploy on the sector.

However, for a long time, the flight was operated wearing the Turkish Airlines livery, rather than Indigo's colours. Now, Indigo has received its first-ever wide-body aircraft painted in the brand's white and blue livery, making Indigo only the second airline in India to induct the wide body Boeing 777 aircraft. The B777 recently landed in India, showcasing its livery and will serve on the Delhi-Istanbul route.

The Boeing 777 aircraft has a total seating capacity of 400 passengers and is one of the largest operating wide planes in the world, ever since Boeing discontinued B747 and Airbus stopped A380 production. Before Indigo, only Air India had Boeing 777 aircraft in its fleet. In fact, Air India recently inducted the B777 planes, under their massive transformation plans. 

31/05/2023 ZeeNews

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Quickly provide engines for grounded fleet: IndiGo to Pratt & Whitney

Low-cost carrier IndiGo has asked American aerospace manufacturer Pratt & Whitney (PW) to quickly provide engines for the airline to press its grounded planes back into service, sources said on Wednesday.

The airline wants to increase its domestic frequency to fill the supply-side void created after Go First’s exit, they added.

Go First stopped operating flights from May 3 after filing an insolvency application with the National Company Law Tribunal.

Go First has squarely blamed PW for its situation, stating that about half of its 54 fleet is grounded due to engine supply delay.

According to aviation analytics firm Cirium, the number of PW-powered aircraft grounded in IndiGo’s fleet has escalated from 23 a year ago to 36 as of May 15 this year.

The number of total grounded aircraft has increased from 25 to 37 in a year for IndiGo, the data added.

When asked about the timeline to provide engines to IndiGo, the spokesperson for PW India said that the “supply-chain recovery”, following the Covid-19 pandemic, remains stressed.

“We believe the situation will stabilise throughout 2023. This will support increased output of new and overhauled engines.

"In the interim, we are providing direct logistical support to our suppliers.

"We are expanding our maintenance, repair, and overhaul capacity and working to reduce shop visit turnaround times to improve service availability,” added the spokesperson.

25/05/2022  Deepak Patel/Rediff.com

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IndiGo Airlines: Dubai-bound Aircraft Suffers Bird-hit On Runway, Take-off Cancelled

A Dubai-bound Indigo aircraft which was moving on the runway of the Mangaluru International Airport (MIA) here suffered a bird-hit on Thursday morning, forcing the cancellation of the take-off, airport sources said.

All the passengers were deplaned and the aircraft was declared aircraft on ground (AOG) for a thorough engineering inspection. 

“IndiGo has made alternate travel arrangements for the 165 passengers who were scheduled to fly to Bengaluru on flight 6E 5347 (scheduled departure at 9.10 am). There was no panic as reported,” the statement said. 

The rescheduled Dubai flight left at 11.05 am.

Sources said the incident occurred at around 8.30 am. The bird hit one of the wings of the aircraft, which was all set to take off. 

The pilot immediately informed the Air Traffic Control and the take-off was aborted.

Following the incident, the 160 passengers were deboarded from the flight.

The incident caused anxious moments at the airport for some time. Later, alternate arrangements were made for the passengers to travel to Dubai by another flight, which arrived from Bengaluru.

25/05/2023 Outlook

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IndiGo's Chandigarh-Ahmedabad plane experienced tailwinds during landing on Monday: Airlines

An IndiGo plane from Chandigarh to Ahmedabad experienced tailwinds during landing on Monday and did a go-around before making a safe landing short while later, according to the airline. Generally, strong tailwinds could make landing unstable for an aircraft.

As per reports, the aircraft was almost close to landing but took off again and later landed safely.

In a statement on Wednesday, IndiGo said its flight 6E 6056 operating from Chandigarh to Ahmedabad experienced tailwinds at landing at Ahmedabad airport.

"Keeping the passengers' safety in mind, the Captain performed a go-around and the aircraft landed safely a short while later at Ahmedabad. A passenger announcement was also made by the captain to keep all passengers informed," it said.

24/05/2023 PTI/Economic Times

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Touch & go: IndiGo flight takes off within seconds of landing

Vadodara/Ahmedabad: Passengers travelling from Chandigarh to Ahmedabad on an IndiGo Airlines flight had their hearts in their mouths for a few minutes on Monday night, when the aircraft suddenly climbed steeply back into the sky just after its wheels had touched the runway at Sardar Vallabhbhai Patel International Airport. Passengers on the flight, which was supposed to land at 9.15 pm, were frightened and confused by the touchdown-takeoff.

"The plane started descending at about 8.45pm, but as soon its wheels touched land the pilot suddenly pulled up and the flight was airborne once again. We got panicky as nobody understood what had happened," Dr Neel Thakkar, a Vadodara resident, who was among the passengers on Flight 6E 6056, told TOI."The plane circled in the air for 20 minutes before landing finally," Thakkar said.

"The unexpected manoeuvre put the lives of over 100 passengers at risk," he claimed. Thakkar sent an email to the airline, the DGCA and Union civil aviation minister, Jyotiraditya Scindia on Tuesday.

Sources at SVPI airport privy to the development told TOI: "The aircraft had recorded an unstable approach to the ground and, therefore, the air traffic controller at SVPI Airport immediately directed the pilot to take a go-around, i.e., to take off and land properly again. No injury or ailment to any passenger was reported."

In his mail, Thakkar wrote that he enquired about the incident with the pilot after landing. "Pilot Jagdip Singh responded that this is a routine communication issue and the airline didn't have ATC clearance to land the aircraft," Thakkar told TOI.

24/05/2023 Tushar Tere & Niyati Parikh/Times of India

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IndiGo And Tata Group Airlines Now Control More Than 80% Of Indian Market

The early 2000s marked the beginning of a significant churn in Indian aviation. The dominance of a handful of full-service carriers (out of reach for most Indians) was about to be challenged by budget air travel.

Airlines, such as IndiGo, SpiceJet, and Go First (it was called GoAir back then), burst onto the scene, opening the floodgates for millions of first-time flyers nationwide. Even Jet Airways and Kingfisher Airlines were forced to launch low-cost brands such as Kingfisher Red and Jet Konnect.

The overwhelming sense prevailing in that era in India was that of democratization of air travel (to a great extent, if not entirely), where no single airline dominated the market, and airfares were kept competitive for passengers. But the latest data by the Indian regulator, the DGCA, suggests new dominant forces in an ever-evolving sector.

By now, the DGCA figures every month follow a predictable pattern, at least as far as airlines’ market share is concerned. Nobody is surprised by IndiGo commanding a presence of more than 50%, while other airlines remain primarily in the single digits.

But a close examination of these figures reveals an interesting trend. IndiGo is now in the region of the late 50s and inching towards the 60% mark, with a 57.5% market share in April. On the other hand, Air India, Vistara, and AirAsia India individually come nowhere close to IndiGo but collectively command a quarter of the Indian domestic market.

Currently, India’s domestic aviation is controlled by two forces – IndiGo on one side and the Tata Group airlines on the other. Together, they have a grasp over an eye-watering 82.4% of the Indian market.

Many are now wondering whether the aviation sector in the country is headed towards a duopoly. The term is being loosely thrown around for now because Vistara and Air India are technically still different airlines until their merger, and AirAsia India will eventually merge with Air India Express. But there’s little doubt that two power blocks dominate the Indian aviation space currently.

24/05/2023 Gaurav Joshi/Simple Flying

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IndiGo to Operate Flights Between Bangkok and Kolkata From June 3

Coming June 3, low-cost carrier IndiGo will operate flights between Kolkata and Bangkok twice a week.

The airline on Monday said flights from Bangkok will be operated on Tuesdays and Saturdays while the return flights to Kolkata will be operated on Wednesdays and Sundays.

“Our new Bangkok-Kolkata route caters to the growing demand from customers for more international connections to Southeast Asia. We are committed to providing our customers with a seamless travel experience through more flight options and hassle-free connectivity,” said Vinay Malhotra, Head of Global Sales, IndiGo.

It will also introduce daily flights to Surat and Hyderabad from Kolkata from July 3, he said in a statement.

In addition, IndiGo will also add frequencies to existing destinations such as Bengaluru and Goa from Kolkata. The additional flights will be available from June 26.

23/05/2023 PTI/News18

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With competition sputtering, Indian skies head for Air India-IndiGo duopoly

Chennai: After decades of turbulence in the sector with many private players shutting down, the Indian airlines sector seems to be moving towards stability and a sort of duopoly.

The Tata group which acquired the government owned Air India will merge its two other airlines -- Vistara and AirAsia -- with the former.

As of now the combined market share of the three airlines is 25.1 per cent (Air India 9 per cent, Vistara 8.8 per cent and Air Asia 7.3 per cent).

Post merger and with fleet expansion and the Tata Group's financial backing, Air India's market share should increase if all things are on proper track.

The market leader has InterGlobe Aviation with 55.7 per cent market share and SpiceJet is left with 6.9 per cent, as per the figures released by India's Ministry of Civil Aviation for the period January-March 2023.

Going by the situation on the ground, the Indian airline market may see two major players -- InterGlobe and Air India -- enjoy sort of a duopoly, with the others -- if they continue -- having a small share in the pie.

21/05/2023 Venkatachari Jagannathan/Daijiworld

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IndiGo, Akasa widen share in April

Low-cost carriers IndiGo and Akasa made the most of the demand surge for air travel in April, when the number of domestic passengers flown per day not only went past pre-pandemic levels but also hit an all-time high in daily count.

Market leader IndiGo closed April with a seven-month-best share of 57.5% while Akasa Air, founded in August last year, ended the month with a share of 4%, according to data shared by the Directorate General of Civil Aviation (DGCA).

IndiGo’s passenger load factor (PLF), or the average number of passengers carried, remained the lowest among India’s top three airlines (by market share) at 87.4%, with Vistara leading at 92.1%. SpiceJet retained its leadership position in the PLF ranking with 92.2%.

Tata group-controlled Air India struggled in April, with its market share dropping to a seven-month low. Market share of troubled airline Go First dropped to among its worst at 6.4%. SpiceJet, too, saw an erosion in share to 5.8%.

In on-time performance (OTP), Akasa retained the top position for the second consecutive month with 94%. IndiGo slipped to the third position at 89.6%, displaced by Air India at 91.1% in April. OTP is measured by the DGCA at four airports in Bengaluru, Mumbai, Delhi and Hyderabad.

Wadia group-controlled Go First, which has grounded all its planes after filing for bankruptcy protection earlier this month, had its OTP languishing at the bottom of the table at 41.7%, even below government-controlled regional carrier Alliance Air.

The number of passengers carried during April jumped 22% year-on-year to 12.88 million — an average daily count of nearly 430,000. The growth was despite more than 70 aircraft being grounded during the month.

20/05/2023 Swaraj Baggonkar/Financial Express

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IndiGo To Give 3% Bonus To Crew After Record Profit after 2nd Consecutive Profitable Quarter

IndiGo announces bonus of 3 per cent of salary to its crew after the airlines recorded a profit in January-March quarter. The company has logged in a second consecutive profitable quarter on Thursday. 

The airlines informed the cabin crew that a bonus amount equal to three per cent of their FY23 salary would be paid to them along with the May salary. 

The bonus was a tradition at IndiGo was stopped since FY2020 due to the pandemic’s impact on the business. 

“During the pandemic, we were incurring losses for 3 years. Hence crew bonus couldn’t be disbursed. Considering that last 2 quarters out of 4 in FY23 were positive for us - both operationally and financially, we are reinstating more than half of maximum 5% Crew Bonus which was being disbursed in pre-Covid years. As an appreciation for all your efforts, the Crew Bonus for FY23 will be 3% of your Salary for FY23,” the airline’s Chief Human Resources Officer Sukhjit Pasricha said in a note as per the ET report.

The bonus payout comes amid a financial profit that came with a record fourth quarter profit of Rs 919 crore. It is also seen as a move to attract and retain workforce as the airline steps up expansion plans. 

IndiGo has earlier announced that it will hire 5,000-6,000 employees in FY24 as it continues its expansion plan within India and overseas. 

19/05/23 Outlook

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Interglobe Aviation Q4 results preview: IndiGo airline operator likely to report 39% fall in profit

Interglobe Aviation — which owns and operates airline IndiGo— is all set to report its financial results for the quarter ended March 2023 on May 18, Thursday. Analysts expect the company to stage a largely weak quarterly performance owing to shrinking passenger load factor. According to Zee Business research, Interglobe Aviation is likely to report a consolidated net profit of Rs 872.9 crore for the three-month period, which translates to a fall of 38.6 per cent compared with the corresponding period a year ago.

The analysts estimate the company’s revenue to contract eight per cent to Rs 13,736.4 crore. Interglobe Aviation is expected to report a 21.9 per cent year-on-year fall in earnings before interest, taxes, depreciation and amortisation (EBITDA) to Rs 2,652.6 crore. They estimate its margin — a key measure of profitability for a business — to decrease by 349 basis points to 19.31 per cent. 

Investors will closely look out for the management’s commentary on aircraft replacement as well as addition and its outlook on travel. According to the research, the airline’s passenger load factor —  a measure of how efficiently a carrier fills its seats to generate money — is pegged at 80 per cent for the March quarter as against 85.1 per cent for the previous three months. However, the airline is likely to register six per cent sequential growth in passenger traffic in the domestic market, according to Zee Business research.  

18/05/2023 Shivani Tiwari/ZeeBiz

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IndiGo aircraft grounding due Pratt engines "in high 30s"

New Delhi: In a relief from Pratt & Whitney’s (PW) unending engine woes, IndiGo will now start getting CFM engine-powered Airbus aircraft. Following constant snags in PW engines and subsequent delays in replacements after they go bust, India’s biggest airline (by domestic carriage) had in 2021 has selected 620 CFM International “LEAP-1A” engines to power its fleet of 310 new Airbus A320neo family of planes whose delivery was to begin this year.

On Thursday after reporting a profit of Rs 919.2 crore in the January-March 2023 quarter, IndiGo management was asked a lot of questions on PW engines in the investors concall. Airline CEO Pieter Elbers said the number of planed grounded due to PW engine issues was “in the high 30s”. Asked if the airline worried more planes may suffer due to PW issues, Elbers said, “We will now start getting CFM LEAP engine-powered Airbus and the mix will change.”

While cancelling all flights since May 3, Go First had put the blame squarely on PW for grounding half its fleet for months thereby causing massive loss to the airline. Go First has since gone in insolvency and there is no official word on when it will resume operations.

While PW is an American aerospace manufacturer and a subsidiary of Raytheon Technologies, CFM International is a 50/50 Franco-American joint venture between GE Aviation and Safran Aircraft Engines.

IndiGo management was asked if they will take Go planes and slots (something which happened after Jet Airways’ stopped flying in 2019) and they did not comment on the same.

While lessors had sought to repossess 45 of Go First’s 54 Airbus aircraft, NCLT’s admission of the airline insolvency plea grants it protection from repossession for six months to a year. Lessors have challenged this and moved NCLAT and high court. Only when it is decided how many planes remain with Go First and what kind of schedule and fleet they resume operations with if and when they do so, will the availability of planes and slots be known.

18/05/2023 Saurabh Sinha/Times of India

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Air India, IndiGo Increase Flight Frequencies Post Go First Crisis

With Go First's flight cancellations showing no sign of ending, rival airlines have taken the opportunity to add new flights. Air India and IndiGo have increased flight frequencies on routes previously serviced by Go First.

Air India has added flights from Delhi to Srinagar and Delhi to Leh, while IndiGo has introduced flights that connect Mumbai to the two cities.

Initially, Go First had cancelled all flights until 12 May. However, the cancellation has been extended until 23 May, due to "operational reasons".

"We regret to inform you that due to operational reasons, Go First flights scheduled till 23rd May 2023 have been cancelled. We apologise for any inconvenience caused by the flight cancellations," the struggling airline said in a notice.

On 2 May, the airline filed for voluntary insolvency resolution proceedings with the National Company Law Tribunal (NCLT) and requested an interim moratorium on financial obligations.

The airline blamed its failure on malfunctioning Pratt & Whitney engines, which forced the airline to ground roughly 50 per cent of its Airbus A320neo fleet.

16/05/2023 Business World

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Flight tickets remain costly amidst IndiGo's engine shortage and SpiceJet's trouble with lessors

 When you log in to MakeMyTrip or any travel website to book flight tickets, Go First has disappeared and will take time to return, as aircraft lessors oppose its insolvency proceedings and the airline awaits engines from Pratt and Whitney. But a month before the Go First fiasco, India's leading airline IndiGo had cited aircraft shortage as hurdles in its expansion, and has now urged Pratt and Whitney to provide engines to propel its grounded planes back in the airspace.

The impact of Go First's crash landing and turbulence at IndiGo can be seen on ticket rates, as prices for an IndiGo flight from New Delhi to Leh have skyrocketed to almost Rs 40,000.

As IndiGo is struggling to capitalise on Go First's absence due to 25 grounded aircraft, SpiceJet's plans to fill the void are hit by lessors seeking deregistration of planes over unpaid dues.

As SpiceJet sought to lease more aircraft to accommodate flyers left in a lurch by Go First's cancellations, leasing firms Sabarmati, Wilmington and Falgu demanded the deregistration of three planes.

Recently another SpiceJet lessor Aircastle has also told a tribunal that it isn't satisfied by the settlement being offered by the debt-hit airline.

17/05/23 FreePressJournal

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IndiGo air hostess makes surprise announcement for co-worker mother, moves her to tears

 Mother's Day, a special day dedicated to honoring and appreciating mothers worldwide, was recently celebrated with great enthusiasm. As social media platforms were flooded with heartwarming posts showcasing the unique bond between children and their mothers, one particular video captured the attention of the internet. The popular Indian airline IndiGo shared a touching video that has been touching the hearts of many online.

Happy Mother's Day to the one who's always had my back, on the ground and in the air. #HappyMothersDay #goIndiGo #IndiaByIndiGo pic.twitter.com/gHLZBZRmra

— IndiGo (@IndiGo6E) May 14, 2023

In the viral video, an IndiGo air hostess and her mother, who is also a cabin crew member of the same airline, take center stage. IndiGo accompanied the video with a tweet, saying, "Happy Mother's Day to the one who's always had my back, on the ground and in the air." The video starts by introducing the air hostess, Nabira Sashmi, as she addresses the passengers. To everyone's surprise, she then introduces her mother, proudly stating that it is the first time she has seen her mother in uniform as a fellow member of the cabin crew.

Overwhelmed with emotions, the daughter shares, "I have seen her working diligently in the cabin for the past six years, and today, I am in her shoes. Today, I have the opportunity to make announcements on her behalf. I hope I can make her proud." As the heartfelt announcement echoes through the aircraft, her mother is seen shedding tears of joy, affectionately kissing her daughter's cheek. The passengers, witnessing this emotional moment, respond with cheers and applause.

The video quickly went viral with over 86k views, touching the hearts of viewers who expressed their gratitude to IndiGo for creating such an opportunity for this mother-daughter duo to work together.

16/05/2023 Kritika Bansal/India TV

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Snag delays IndiGo flight by 3 hours

Nagpur: The Pune-Nagpur IndiGo flight which was supposed to take off at 1pm on Monday was delayed by over three hours due to a snag in the engine, causing inconvenience to the passengers.

Sources at city airport said that the pilot detected snag about an hour before the take-off. He requested Mihan India Limited (MIL) authorities, which operates the airport, to stop boarding and settle the passengers in lounge.

The technical team rectified the snag, but it took time to fly as the pilot had to take permissions from the Directorate General of Civil Aviation (DGCA) and airport authorities.

IndiGo did not issue any statement on the delay.

Sources said IndiGo officials took care of the passengers at the lounge. Earlier, rumours flew fast that the Airbus aircraft was hit by a bird, but airport officials clarified it was technical snag that led to the delay.

16/05/2023 Times of India

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Indian aviation market ‘booming’; keen to expand codeshare routes with IndiGo

Bullish on the “booming” Indian aviation market, European airline major Air France-KLM is keen to expand routes and capacity as well as increase its codeshare routes with IndiGo, according to senior executives.

Air France-KLM, which has increased its seat capacity by 22 per cent compared to 2022, operates up to 46 weekly flights connecting four Indian cities — Delhi, Mumbai, Bengaluru and Chennai.

“We want to increase capacity, routes… We would like to expand with IndiGo… the ambition is to do more international (flights),” Claude Sarre, General Manager – India subcontinent at Air France-KLM, told PTI.

Plans are under discussion in this regard, he added.

Codesharing allows an airline to book its passengers on its partner carriers and provide seamless travel to destinations where it has no presence.

India is one of the world’s fastest-growing aviation markets and Air France KLM Group recorded passenger traffic of one million on Indian routes in 2022.

Post the coronavirus pandemic, Sarre said air traffic demand is increasing and that the “aviation industry is booming in India”.

Earlier this week, KLM Royal Dutch Airlines introduced the ‘premium comfort class’ on flights between various Indian cities and Amsterdam.

15/05/2023 PTI/Financial Express

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