New Delhi: A Delhi-Indore Indigo flight allegedly departed before time on Saturday evening, leaving behind a few passengers.
The hapless passengers of flight 6E 436 claimed they had received an SMS alert from the airline that said the flight had been rescheduled from 4.50pm to 6.30pm. "We reached IGI well in time to catch the 4.50pm flight. But then the SMS came so we waited for about half an hour. An hour before the flight, we proceeded towards the boarding lounge when we were told it had already left," said Sanjay Agarwal (50), a businessman.
Agarwal came from Ranchi on Saturday morning to take a connecting flight to Indore. "It is important that I reach latest by tomorrow morning. But Indigo officials have said there is no early flight available. They have also refused to arrange for accommodation for outstation passengers," he said.
The passengers also alleged that the airport display boards reflected wrong flight status. But an IGI official said, "There was no mistake from our end. As informed by the airline, we changed the time to 5.25pm."
29/11/15 Times of India
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The hapless passengers of flight 6E 436 claimed they had received an SMS alert from the airline that said the flight had been rescheduled from 4.50pm to 6.30pm. "We reached IGI well in time to catch the 4.50pm flight. But then the SMS came so we waited for about half an hour. An hour before the flight, we proceeded towards the boarding lounge when we were told it had already left," said Sanjay Agarwal (50), a businessman.
Agarwal came from Ranchi on Saturday morning to take a connecting flight to Indore. "It is important that I reach latest by tomorrow morning. But Indigo officials have said there is no early flight available. They have also refused to arrange for accommodation for outstation passengers," he said.
The passengers also alleged that the airport display boards reflected wrong flight status. But an IGI official said, "There was no mistake from our end. As informed by the airline, we changed the time to 5.25pm."
29/11/15 Times of India
