New Delhi: Air India passengers, especially those travelling on international routes, have long been complaining about the poor upkeep of flight interiors.
Complaints have been lodged about how uncomfortable long-haul journeys are, how they have to make do with broken armrests and an unresponsive onboard entertainment system, but all this could be a thing of the past as the national carrier has decided to embark on a massive exercise to rectify all these issues and spruce up its maintenance exercise.
Alarmed by estimates that seats of 40 per cent of the flights on international destinations are in bad shape, the airline has set a target of sorting out its flight interiors by the year end. Along with the seats, emphasis will be laid on improving the curtains, carpets and lavatories.
Ajay Anand, a passenger travelling from New York to Delhi on an Air India last week took to the twitter to vent out his anger. “Flew AI102 on aircraft VT-ALR last week...extremely disappointed with condition of seats. Broken seat back on 48K !!”
23/08/16 New Indian Express
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Complaints have been lodged about how uncomfortable long-haul journeys are, how they have to make do with broken armrests and an unresponsive onboard entertainment system, but all this could be a thing of the past as the national carrier has decided to embark on a massive exercise to rectify all these issues and spruce up its maintenance exercise.
Alarmed by estimates that seats of 40 per cent of the flights on international destinations are in bad shape, the airline has set a target of sorting out its flight interiors by the year end. Along with the seats, emphasis will be laid on improving the curtains, carpets and lavatories.
Ajay Anand, a passenger travelling from New York to Delhi on an Air India last week took to the twitter to vent out his anger. “Flew AI102 on aircraft VT-ALR last week...extremely disappointed with condition of seats. Broken seat back on 48K !!”
23/08/16 New Indian Express
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