Wednesday, February 22, 2017

IndiGo and SpiceJet square off in the OTP war

The past month has seen a war of words between IndiGo and SpiceJet on the issue of on-time performance, or OTP. On January 31, Aditya Ghosh, President, IndiGo said in an analysts conference call that “we suspect that the OTP statistics of some of our competitors in India is not quite correct.” He added that the airline had submitted evidence to industry regulator DGCA and had asked for a detailed investigation.

SpiceJet officials had earlier wondered why IndiGo had no problem with the methodology of data collection when it was on the top of the table.

DGCA’s data shows that in December last year, SpiceJet recorded a OTP of 70 per cent at the four metro airports while Jet Airways and JetLite reported an OTP of 64.3 per cent, Vistara 64.2 per cent, GoAir63.6 per cent, IndiGo 61.6 per cent and Air India brought in the rear with a performance of 59 per cent in its domestic flights.

While neither of the airlines has named each other and haven’t talked to the media, the DGCA too has kept mum. But the statements have continued.

Earlier this month, SpiceJet issued a statement quoting Ajay Singh, Chairman and Managing Director, saying “the airline had emerged as the most punctual airline for the fourth successive month.” Not everyone was amused.
21/02/17 Ashwini Phadnis/The Hindu Businessline
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