Saturday, March 17, 2018

Lost Baggage at Airport? Now Track Complaint Status Through Mobile App

A mobile application to help air passengers track the status of their complaints of items lost at airports across India with just a click on their Android phones has been launched, a CISF official said.

The EDP Cell of Central Industrial Security Force (CISF), in collaboration with Unified Mobile Application for New-age Governance (UMANG) team of National e-Governance Division (NeGD), has developed the mobile application of "Lost and Found" as well as a technical consultancy.
"The main advantage of this mobile version is that passenger can directly register complaints and get status of the complaint immediately. In this application, the user can also request for technical consultancy," CISF Assistant Inspector General Hemendra Singh told IANS.
Launched on the raising day of the CISF on March 10, the application has three facilities - "Lost and found items at airports", "Tracking complaint/request status" and "Technical consultancy in security and fire services".

"In 2015, the CISF had started a passenger friendly "Lost and Found Web Application" on the CISF official website for items and valuables left behind by the commuters at airports, but it did not have facility to take a complaint by user.
17/03/18 News18.com
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