A-I staff to double up as ticket agents

Mumbai: Air-India is planning to introduce a scheme that will allow its employees to sell tickets, besides travel agents. The staff will be compensated for their sales skills with a package to be worked out later.
Vasudevan Thulasidas, Chairman and Managing Director, Air-India, says, "We are developing a scheme that will enable all of our employees to sell tickets for an adequate compensation. Of course, this will not be at the cost of their work."
This move is aimed at making Air-India employees participate in the rebranding, in context of the merger with Indian Airlines. A formal announcement on this scheme is expected shortly.
Thulasidas added that the airline was designing the rebranding in a way that it suited requirements, post merger with Indian Airlines. The merger will also result in cost saving and infrastructure. It will also create a talent pool, which no airline in India boast of, he said.
04/03/07 P R Sanjai/Business Standard

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Categories: Air India Mar 2007, New Mar 2007