Mumbai airport gets a thumbs up from frequent fliers

Mumabi: Air travellers in a survey conducted by the Air Passengers Association of India (APAI) have voted the Chhatrapati Shivaji International Airport (CSIA) as the best airport in the country. The Delhi airport was a very close second. Better passenger amenities and conveniences at the airport clinched it in favour of the CSIA.
The awards were announced at a ceremony on Monday in Delhi. The APAI is a 17-year-old national, non-profit organisation which works to ensure the welfare of the air travellers. The survey however is the first-ever conducted by APAI. The main parameters considered were service efficiency and improvement in passenger facilities. The survey was conducted among APAI members, aviation correspondents from across India and frequent flyers from various industry bodies. Responses were sought via emails and later collated by an independent firm. The process was completed in 10 days.
27/03/07 Manisha Singhal/Megha Chaturvedi/Daily News & Analysis

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Categories: Airports Mar 2007