Sunday, April 01, 2007

Air Deccan does it again in Jaipur

Pune: A week after CNN-IBN exposed how Air Deccan was overbooking its flights and under reporting passengers on board, a statement duly stamped by the airline's ground-staff at Jaipur airport admits to these irregularities.
Sandeep and his wife Sonal had booked a flight on Air Deccan's flight number DN605 from Jaipur to Mumbai on the March 7 this year. But when they reached the counter at the Jaipur Airport, they were refused a boarding pass as the airline was already “overbooked”.
Though the airline has repeatedly denied allegations of overbooking, but a statement on a ticket, signed and stamped by an Air Deccan official at the Jaipur airport clearly confirms that the passenger were offloaded in the pretext of overbooking.
Message written on the side of the ticket states: Due to overbooking passengers were not able to travel from Jaipur to Bombay on March 7, so we are rescheduling ticket and also providing complimentary ticket"
CNN-IBN tried speaking to Manpreet, the Air Deccan ground staff at Jaipur who wrote the statement. But he refused to comment on camera.
31/03/07 Shilpa Dhamija/CNN-IBN
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