A queue conundrum ails the airport

Shortage of space, lack of X-ray machines for security check and registered luggage scan, narrow entrances to the check-in lounge and dearth of check-in counters have translated to interminable waits for fliers at the airport. The infrastructure crunch has been exposed by the increase in air traffic — from about 130 daily last year to about 210 daily now.
“During peak hours, it takes nearly 90 minutes for a passenger to complete the formalities before boarding a flight,” complained ghazal singer Aruna Kundanani, a frequent flier.
According to airport officials, four domestic flights and two international flights can be handled every hour at the airport with the existing infrastructure. “But in the mornings and evenings, eight to 10 domestic flights and three to four international flights take off and land per hour,” they said.
The Airports Authority of India has taken up a Rs 10-crore project to expand the domestic terminal and add facilities. Airport director V.K. Monga also said the airport’s capacity is being boosted. The results are not showing yet.
24/04/07 Sanjay Mandal/The Telegraph

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Categories: Airports Apr 2007