Air India's new approach to ensure passenger comforts

Mumbai: National carrier Air India (AI), currently facing flanks due to technical snags and alleged uncomfortable long haul flights, has embarked on a multi pronged approach to ensure passenger comforts.
Even as AI is gearing up to receive its first new aircraft, a Boeing 777-200 LR in June 2006 to be deployed as a non-stop long haul route, it has placed a $50 million (Rs 205 crore) order to install comfortable seats inside the Boeing 787s, the first of which is scheduled for delivery in September 2008.
Boeing 787, called the Dreamliner is still under development. Its first delivery is scheduled in August 2008 and AI is one its launch customers.
"We have selected Webber seats for the economy class and Contor seats for the business class to be installed in each of the 27 Boeing 787s, which would be inducted in our fleet from September 2008 onwards," said S Venkat AI’s Executive Director Finance and spokesman.
These seats are specially designed by Webber and Contor to ensure better passenger comforts and will be a marked change from the current seats in Air India’s aircraft.
One of the major concerns of air passengers have been the cramped seats in which they were made to fly for long hours causing deep vein thrombosis (DVT).
06/05/07 Lalatendu Mishra/Hindustan Times

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Categories: Air India May 2007