KLM-Northwest, Air France to have integrated teams in India

KLM Royal Dutch Airlines and Air France today announced the beginning of a new phase of cooperation in the Indian market with the two organizations integrating their local teams in the region.
The corporate head office of both Air France and KLM – Northwest India is moving from New Delhi to Gurgaon to accommodate the combined teams in a new joint location.
The office relocation from Delhi to Gurgaon will impact the All India Customer Service contacts of both airlines as the Sales & Service Centre for reservations and fares and the Flying Blue Customer Service Centre for members of the joint Air France – KLM loyalty program will also move to Gurgaon.
Besides the change in numbers and mailing address, the airlines direct customers will not be affected by the physical relocation of the corporate head office to Gurgaon as both the Air France and KLM – Northwest ticket offices already operate from the Indira Gandhi International Airport, Delhi.
02/05/07 Moneycontrol.com

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Categories: Foreign May 2007