Minister vows to end woes of air travellers

Trivandrum: Federal Civil Aviation Minister Praful Patel yesterday promised an end to the miseries of passengers at the Karipur international airport in north Kerala.
He made the promise in a letter to Chief Minister V.S. Achuthanandan after the latter informed about the difficulties faced by the passengers, especially the expatriates working in the Middle East, to his notice.
Patel has assured Achuthanandan that he would personally intervene in the issue. Air India chairman Thulsidas later rang up the chief minister and assured that he would take steps to improve the services of the national carrier.
Achuthanandan blamed the indifferent attitude of Air India towards the passenger as the root cause for the problems faced by the passengers in the airport. He accused the national carrier of neglecting the passengers.
Gulf passengers believe that their woes would end only if the airport is opened to foreign airlines. They say that Air India and Indian have been exploiting passengers as they enjoy near monopoly.
29/12/07 Khaleej Times, United Arab Emirates

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Categories: Airports Dec 2007, Foreign Dec 2007, NACIL Dec 2007