Online ticketing sees rise in cyber crime

Coimbatore: Online booking of tickets is now quite common. While this facility is both easy and convenient, it is not without drawbacks. Cyber criminals are on the prowl, trying to intercept personal information of the user for personal gain if the system is not well protected.
In 2004, the International Air Transport Association had stated that its objective was to achieve 100 per cent implementation of eTicket facility globally by March 2008. The IATA is said to have achieved 82.5 per cent.
However, the rise in online booking of tickets has also caused concern in some quarters. A report by Deloitte and the International Association of Airline Internal Auditors shows that airline frauds cost the global aviation industry over $600 million a year. The report showed that the credit card fraud loss was really huge and more than one-third of the airlines were affected by it, accounting for close to 60 per cent of all external fraud-related losses. “The credit card fraud alone is costing airlines an average of $1 million a year,” the report said.
Most of the players in the airline industry have implemented the online payment security system to safeguard themselves. SpiceJet and Jet Airways, for instance, have implemented Cybersource’s Decision Manager as the online payment security system.
11/12/07 L.N. Revathy/Business Line

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Categories: General Aviation Dec 2007