SriLankan Airlines launches Online Check-In for IGI Airport, Delhi

Mumbai: SriLankan Airlines has started Online Check-In facility for passengers traveling on the airline from Indira Gandhi International (IGI) Airport, New Delhi. The city is the first overseas station where the facility has been introduced. SriLankan Airlines introduced the Online Check-In at Colombo’s Bandaranaike International Airport in December last year. The facility will be introduced worldwide at the airline’s other points of departure for flights into Colombo and other destinations.

Online Check-In opens 24 hours before a flight and continues up to two hours before a flight. One can even check-in groups of passengers, if the required information and reference numbers are available. A passenger simply needs to visit SriLankan’s website www.srilankan.aero and click on “Online check-in.” The next step is to merely key in four simple entries - name, airport, flight number and booking reference number. The system will automatically assign a seat, which the passenger can change through a user-friendly chart that shows the aircraft’s seating plan, identifying reserved seats in a different colour. The Boarding Pass is then displayed on screen, with all necessary details. Passengers can take a printout of their Boarding Pass, although it is not required since they can produce the e-ticket at the airport and receive a printout of the Boarding Pass from SriLankan staff. Passengers proceed directly to the Online Check-In counter, where bags are weighed etc. Currently, passengers who require special care such as infants and wheelchair passengers will continue to be handled by SriLankan staff, and not through the online system.
11/04/08 TravelBizMonitor

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Categories: Airports Apr 2008, Foreign Apr 2008