Passengers protest over no food flight

Mumbai: Several passengers of a Trivandrum-Mumbai flight of private air carrier, Jet Airways, had to go hungry as the cabin crew did not serve them food, citing shortage.
On August 25, around 15 passengers of the total 135 passengers on board Jet's 9W-337 flight were not served food by the cabin crew on the grounds that food was not available. Following this, the passengers got furious and on landing in the city pointed out the deficiency to the airline's staff.
The passengers also demanded two free tickets as compensation . Confirming this, a Jet Airways spokesperson said there was no shortage of food on the flight and the incident happened because of an inadvertent omission on part of the cabin crew. "Meals were uplifted but inadvertently , the cabin crew did not notice this,'' the spokesperson said. The airline also said that on their arrival in Mumbai , the passengers were served food and snacks.
"Jet Airways has sincerely apologised to all passengers individually,'' the spokesperson said.
27/08/08 Times of India

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Categories: Jet Airways Aug 2008