Monday, September 08, 2008

Common man lost in Air Deccan's transition to Kingfisher Red

New Delhi: The transition of Air Deccan to Kingfisher Red is creating confusion at the Delhi airport due to lack of information regarding the exact departure terminal with passengers ending up reporting at the wrong place.
With tickets issued by Kingfisher Red (erstwhile Air Deccan) not specifying the exact terminal from where to board the flight many passengers have been subjected to a lot of anxiety.
While the check-in for Kingfisher Airlines flight is from Terminal 1A, the same for Kingfisher Red is from Terminal 1B, but many passengers are confused in the absence of complete information on their tickets.
"We were going to Chennai on a Deccan, now Kingfisher Red, flight but since on the ticket it was mentioned only Kingfisher and nothing else. So, we reached terminal 1A, from where Kingfisher (Airlines) flights leave," said a passenger.
When contacted, a Kingfisher Airlines spokesperson denied any such problem saying: "Tickets of Kingfisher Red mention the name of the airline correctly."
07/09/08 PTI/Economic Times
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